Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Re: Data

Hello, I’m out of internet data and attempting to pay for renewal, but was told I can’t because I’m already subscribed. Help, need access to an internet data asap

Buffering when speeds seem good!

Hi everyone getting a bit desperate now and really searching for answers, i live rural and landline internet is shocking 0.5mbs if lucky so been on 4g internet for a long time, I switched over to ee about 1.5 year ago and for the first 6 months it wa...

Resolved! Mobile apps not working on data

Hi, have an obscure issue with apps not working on mobile data. This seemed to start after a trip abroad where apps did work with data roaming but stopped working when back home.If i put someone elses sim in my phone apps work okoddly maps and safari...

Resolved! Not being called back from 150 enquiry

Hi there, I need to make sure I have data available on arrival in Cyprus tomorrow. Enquiry via calling 150 said I would be called back within 15 minutes by an operative, but nothing has happened well over an hour later. Tried to do a live chat on th...

DATA

Hey all, I’ve been trying to gift data for 2-3 days now ……. NO LUCK ! Does anyone else have similar problems ?

Resolved! Data renewal date

My data always gets renewed/refreshed on the 2nd of the month therefore my next one would be due 2nd November but my accounts says 18th November, why the change? And what happens if I run out of data before the later than usual date?