Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127080 Views
  • 49 replies
  • 20 Helpful

Daily Data Info Text?

Hi AllI have 2 questions...1.   I have just moved myself and my 2 daughters to EE from plusnet. The girls used to get a daily text informing them how much data they had left, which was really useful. Is there a way of getting that with EE?The usage a...

HJT67 by Explorer
  • 248 Views
  • 3 replies
  • 2 Helpful

5g slow

Hi everyone , I hope someone can help me .Around 2-3 days ago  I had super fast 5g  then all of a sudden it turned off and turned back on now  my  5g is now showing around 0.5 -0.8mbps I have no idea what happened I need it for work so I'm super anno...

Screenshot_20231023_231325_Speedtest.jpg

Resolved! Unlimited internet

How do I find out how much unlimited data would cost me as I o my get 100gb a month just now

1973 by Investigator
  • 279 Views
  • 3 replies
  • 3 Helpful

Data

There seems to be a discrepency on my banked data allowance ie 43.3mb by text & 29.3 on-line. Which is correct xxxxxxx xxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]

Data ⁶

I switched from 15 pound deal to 20 pound deal the other day you get 50g data it's sayin iv only 2 gigs left there no way I could have used it. Does  my data roll on and then reset to the 50 

Tiernan1 by Visitor
  • 200 Views
  • 1 replies
  • 0 Helpful

SIM / eSIM - 5G / 4G+ (Galaxy S21 5G)

Hi,I've been having the occasional issue with my S21 5G losing connection to the mobile network. I've seen similar on work phones in the past and a replacement SIM has often fixed the issue.Rather than calling up, paying £1.50 and waiting for a new S...

no 4G for months

despite customer service insisting O have 4G in my area I have not had it since swapping my mobiles from BT. I am getting no help at all.

Glenn464 by Visitor
  • 190 Views
  • 2 replies
  • 0 Helpful