Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 126929 Views
  • 49 replies
  • 20 Helpful

Resolved! Mobile data

Hi there I’m unable to use my mobile data from last week since you guys updated your network. I have full data package but it’s not letting to use it my WhatsApp is not working on mobile data and it’s so frustrating when I’m outside my house.

Aima by Investigator
  • 457 Views
  • 5 replies
  • 1 Helpful

Buying Data on EE

Good Day. i would like to make a purchase toward getting more EE data on the application.i have been using an EE SIM card for about a month now, and in this I did pre-purchase a bundle of data and mobile calling initiatives. i would however, like to ...

Hishaam1 by Visitor
  • 353 Views
  • 1 replies
  • 0 Helpful

Add ons

just topped up - how can I add data pack? The website seems to be down

Mish4 by Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Resolved! Data Gifting

I've just gifted my daughter 15bites but it's duplicated & took 30.. she doesn't need 30. How do I claw that back?

MrsImo1 by Explorer
  • 352 Views
  • 3 replies
  • 1 Helpful

Data

My data doesn’t seem to be working/ connecting however I checked if I had run out and I haven’t it had been refreshed today.