Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there,   The good news is that all phones that come from EE are preconfigured with the correct APN setting so you will not need to worry about changing these    If for any reason you find that your APN setting is incorrect, please visit the link b...

Sean_D by Former EE Community Manager
  • 127028 Views
  • 49 replies
  • 20 Helpful

Iphone keeps dropping to 4G in a morning

Quite often on a morning, my wifi on my phone keeps dropping back to 4G.  I do not use EE for my home WIFI and that is OK as my laptop is connected fine - it just drops on my phone.Why does this keep happening?

Roam abroad

Hi, using my roam abroad allowance can I send a WhatsApp pictures holiday snaps etc using my my 4g rather than wifi without getting charged? Thank you 

Copsey1 by Investigator
  • 698 Views
  • 5 replies
  • 5 Helpful

Mobile data

My mobile data doesn’t work,especially WhatsApp and other social media apps 

Data

My phone doesn’t work when not connected to WiFi, I haven’t used any of my monthly limit and data roaming is on 

No BT Halo double data

I was persuaded by BT to transfer my mobile SIMs to EE and told that I would still get double data. I switched over on the 27th September but still haven’t received the double data. What do I do to get this sorted?