Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I am on an ultimate plan, is there still a fair usage policy in place to roam in France? If so what is the cap? Really keen to be able to access my full data limit!Thanks, Hannah
Received a text after approx 10 days that I had burned through 20GB of data over the Christmas period when I had hardly used my phone and anyway was connected to home super-fast Wi-Fi.EE have not been able to provide a specific breakdown of use other...
how do I stop recurring billing to my 4g data pack
I've not used Hotspot for a while, but it's sometimes essential so worrying that it's stopped working. Have tried all the usual fixes, on/off, bluetooth, complete reset of network settings, etc. Problem is that when I look in the iPhone settings, the...
How do I give data to my family on my bill
Hi how do i add data roaming form the Caribbean on a PAYG phone?
My data is not working and I can only use my apps when I am connected to wifi like my snapchat safari instagram etc.
I was recently in the USA and Canada. I have the roam further smart benefit, so I was set to use my mobile data in these places. I've used it before and it worked well.Unfortunately, this time, it was awful when it came to the USA (worked fine in Can...
Hello, I have just changed to unlimited data but I didn't realise the 100gb cap for gifting includes hotspot. I need to gift most of the 100gb data to my four teenagers. I am wondering if there's a way I can include my laptop using my hotspot with un...
Certain apps are not opening when I’m on mobile data (I have plenty it’s not low) E.g Halifax. As soon as I’m on WiFi they work?
