Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 131910 Views
  • 49 replies
  • 20 Helpful

EE sign was sesriously broken

I have been unable to sign in for days on my desktop or phone, and now missed the window of opportunity to gift data.The portal site generally is broken, I FINALLY logged in, it told me it failed and then I clicked clear and I was in. It does THAT a ...

4g abroad

I am currently in Canada added a add on to my account to enable me to use data whilst here, I can only get 3G & am unable to get 4g I have rebooted my phone checked all settings are correct & still cannot get mobile data please advisepenny Murdoch

Data

Hello,it says i’ve used all my data up in 2 days? how is that possible, it apparently renews on the 7th of every month. 

Resolved! Data running out

Ive bought the 10gb bundle and my data has less than half left after 2 days there has the be something wrong im not using my phone constantly ive jist swapped from giffgaff and 8gb would last me a month any advice please or how do i raise a ticket 

Booboo564 by Investigator
  • 489 Views
  • 6 replies
  • 1 Helpful

Resolved! Mobile data limit

Am abroad but unable to use data as I think I set a 2GB limit for a reason don't know why. How do I change it?

mobile data not working since i returned home

A couple of weeks ago I went to America so I turned off my mobile data so I didnt pick up a large bill. Since returning to the UK I've switched my data off but it won't let me use it. It's not connecting me to the Internet on my phone or letting me u...

Resolved! Data limits

My phone alerted me to a download. I pushed this. It was very slow and kept stopping. When it reached 16% an alert arrived saying my data usage was used until the present period expired. According to my account that is 23/03. Is it safe ,re cost, to ...

Pat108 by Visitor
  • 262 Views
  • 1 replies
  • 2 Helpful

Resolved! Iceland using

Hello. I have a data remaining 90GB in uk I’m in Iceland now. Can I use data in Iceland? And if I can, how much can I use?

Jaehyun by Investigator
  • 382 Views
  • 3 replies
  • 2 Helpful