Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132070 Views
  • 49 replies
  • 20 Helpful

Hi

Not working for data mobile never back normal long time still failed teaching  

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jenny_79 by Valued Contributor
  • 46 Views
  • 5 replies
  • 0 Helpful

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 4748 Views
  • 60 replies
  • 31 Helpful

£20 credit to activate data

Hi there  I have £40 credit and I want to activate the data by £20 credit for a month but it doesn’t activate automatically. Can you help me with that? 

No access to cellular data.

For the last 2 weeks I have apparently been using my cellular data at an alarming rate. I have purchased data in addition to my plan. This has also been gobbled up. I now have no cellular data access on my I-phone and I pad. Technical at EE now say t...

Resolved! Data

How do I send data to my husband 

Rcwitty by Visitor
  • 38 Views
  • 1 replies
  • 1 Helpful

Internet issue

Hi,Whether I am connected to my Wi-Fi at home or using my data, I can't seem to be connected to the internet. Can anyone help? 

Data gifting not taking effect

HiI anyone else having problems with data gifting? I've gifted twice this month (my reset day in 15th) and neither has been applied.Jim

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