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el Contributor
Contributor
el
Posts: 10
Registered: ‎19-10-2013

t-mobile customer service

Does anybody know the customer service email address for t-mobile so I can give notice to cancel my contract . I have several old email addresses which no longer work

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jmitchel
Posts: 3,695
Registered: ‎30-10-2012

Re: t-mobile customer service

[ Edited ]

Your only options for canceling are either by calling customer service or by putting it in writing and posting it to them.

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el Contributor
Contributor
el
Posts: 10
Registered: ‎19-10-2013

Re: t-mobile customer service

Sounds about right now EE has taken over 

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brendonx
Posts: 10,069
Topics: 105
Kudos: 977
Solutions: 633
Registered: ‎24-04-2013

Re: t-mobile customer service

This has always been the case no network would cancel over live chat or email.


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el Contributor
Contributor
el
Posts: 10
Registered: ‎19-10-2013

Re: t-mobile customer service

You can email on O2 my friends just done that . That probably explains why EE is bottom of which magazines customer service survey 

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brendonx
Posts: 10,069
Topics: 105
Kudos: 977
Solutions: 633
Registered: ‎24-04-2013

Re: t-mobile customer service

EE are bound to have the most complaints, they have the most customers by a long shot.


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el Contributor
Contributor
el
Posts: 10
Registered: ‎19-10-2013

Re: t-mobile customer service

Well theyve certainly done a great job with T-Mobile . Ive been a customer nearly 15 years and they were brilliant till EE took over .Now its total garbage
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