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Visitor
z0ebee
Posts: 1
Registered: ‎03-10-2013

Online chat

I was wondering if EE offered an online chat service?
brendonx
Posts: 14,389
Topics: 114
Kudos: 1,569
Solutions: 1,083
Registered: ‎24-04-2013

Re: Online chat

If your on EE4G yes they do. You log into your online account and its towards the bottom of the page.
Brendon

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150 from EE Mobile
07953 966250 from any other phone



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Established Contributor
mlambourne
Posts: 67
Registered: ‎11-04-2013

Re: Online chat

Have they stopped the online chat service?

brendonx
Posts: 14,389
Topics: 114
Kudos: 1,569
Solutions: 1,083
Registered: ‎24-04-2013

Re: Online chat

It was there, but they have been removing it and re-inserting it every now and again. I get the feeling it's because the Ipad people are abusing it and keep on asking "where is my ipad" when they have been told up to 30 days
Brendon

EE Contact Details...

150 from EE Mobile
07953 966250 from any other phone



If you think I helped please take time to press the button below

Explorer
beckyboo
Posts: 2
Registered: ‎23-02-2014

Re: Online chat

hi i can not select my 7days topup how do i do it pleaase

Explorer
beckyboo
Posts: 2
Registered: ‎23-02-2014

Re: Online chat

 
Explorer
maryprice123
Posts: 2
Registered: ‎30-05-2014

Re: Online chat

i was just wondering that i topped my phone up today on orange and you havent turned my bb or internet on x?

Visitor
tazniim
Posts: 1
Registered: ‎01-09-2014

Re: Online chat

hello, im having difficulties on my phone. 

on the 23rd of august i topped up £5 and then EE replied back saying how i've got unlimited email and internet, but it hasnt been working outside. so i was just wondering if anyone could help me with this issue.

Customer service advisor
Sorcha
Posts: 1,144
Registered: ‎25-07-2013

Re: Online chat

Hi tazniim,

 

Have you been able to get this resolved?

 

If not drop me a private message with your mobile number and full name and after some security questions we can check this for you.

 

Thanks


Sorcha

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