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Visitor
z0ebee
Posts: 1
Registered: ‎03-10-2013

Online chat

I was wondering if EE offered an online chat service?
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brendonx
Posts: 11,344
Topics: 94
Kudos: 1,183
Solutions: 724
Registered: ‎24-04-2013

Re: Online chat

If your on EE4G yes they do. You log into your online account and its towards the bottom of the page.

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Established Contributor
mlambourne
Posts: 67
Registered: ‎11-04-2013

Re: Online chat

Have they stopped the online chat service?

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brendonx
Posts: 11,344
Topics: 94
Kudos: 1,183
Solutions: 724
Registered: ‎24-04-2013

Re: Online chat

It was there, but they have been removing it and re-inserting it every now and again. I get the feeling it's because the Ipad people are abusing it and keep on asking "where is my ipad" when they have been told up to 30 days

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Explorer
beckyboo
Posts: 2
Registered: ‎23-02-2014

Re: Online chat

hi i can not select my 7days topup how do i do it pleaase

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Explorer
beckyboo
Posts: 2
Registered: ‎23-02-2014

Re: Online chat

 
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Explorer
maryprice123
Posts: 2
Registered: ‎30-05-2014

Re: Online chat

i was just wondering that i topped my phone up today on orange and you havent turned my bb or internet on x?

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Visitor
tazniim
Posts: 1
Registered: 3 weeks ago

Re: Online chat

hello, im having difficulties on my phone. 

on the 23rd of august i topped up £5 and then EE replied back saying how i've got unlimited email and internet, but it hasnt been working outside. so i was just wondering if anyone could help me with this issue.

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Customer service advisor
Sorcha
Posts: 820
Registered: ‎25-07-2013

Re: Online chat

Hi tazniim,

 

Have you been able to get this resolved?

 

If not drop me a private message with your mobile number and full name and after some security questions we can check this for you.

 

Thanks


Sorcha

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