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Neuling
Posts: 16
Registered: ‎09-11-2013

EE PAY AS YOU GO SIM TOP UP!!!

Hi,

 

Today I got new payg sim from EE. But... with this sim I got problem:smileyhappy:

I can`t top up my account online? Both of my debit cards was declined.. Can anyone help me with it? 

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jmitchel
Posts: 4,279
Registered: ‎30-10-2012

Re: EE PAY AS YOU GO SIM TOP UP!!!

I too had fun and games trying to top-up my 4GEE PAYG dongle yesterday. My debit card was also declined. My bank blocked the card not once but twice and it took me about 2 hours to get it sorted!!!

I tried using a credit card and that went though first time straight away. Try a credit card if you have one, if not try using the top-up card in a supermarket etc your PAYG SIM card should have come with.

EE blamed the bank, the bank blamed EE saying they are seeing a lot of fraud from EE top-up transactions at the minute.
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