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bollyboy
Posts: 92
Registered: ‎30-10-2012
Accepted Solution

0800 0845 numbers from EE

Hi all, 

Has anyone seen the new offer from Virgin, £26 for unlimited everything but also includes 0800, 0845, 0870, 0808. 

They use Orange , T-mobile network. what i'm getting at is how can EE charge a fortune if it's free with other operators using there network. 

EE , you need to sort out this 08 number issue

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jmitchel
Posts: 3,680
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

[ Edited ]

Even T-Mobile did used to include them in their older SIM only tariffs.  The TM tariff I used to be on before I switched to 4G included them.

 

There are plenty of ways round 08 numbers on a mobile on any network though.

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bollyboy
Posts: 92
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

Hi

I use 0800 wizard for 0800 and saynoto0870 for some 0845.

I find more and more 0845 no's just drop the call when using a landline no.

I would just like to call the no without having to get on the internet for a hopefully free no.
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jmitchel
Posts: 3,680
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

WeQ4U is a great app for dialing 08 numbers.  It's available for iOS and Android.

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Established Contributor
Inceg
Posts: 29
Registered: ‎04-02-2014

Re: 0800 0845 numbers from EE

I use WeQ4U .... its not often that they don't have the number. When they don't I go online and use saynoto0870... brill site.

 

Another thought if anyone reads this. Put 141 infront of the number [i.e. landline No] this stops your No showing to the operator and tell them you are calling from abroad if asked : ]  works a treat.

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Contributor
Dinky
Posts: 15
Registered: ‎07-10-2013

Re: 0800 0845 numbers from EE

I find it astonishing that on most payandgo tarrifs/ bundles 0800/0808/0500 numbers aren't at the very least included in inclusive minutes and you have to pay for them out of airtime credit
Unbelievable
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jmitchel
Posts: 3,680
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

All mobile networks will have to offer truly free calls from 2015. OFCOM having a very long consolation about it though so a while to wait yet!
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cbarai
Posts: 157
Registered: ‎01-12-2013

Re: 0800 0845 numbers from EE

It is not mandatory for EE to offer 08 numbers as part of the package.

Virgin essentially but airtime off EE and resell it as a MVNO. They need to make their plans attractive and hence they need to make such deals if not why would someone buy a rebranded EE and not get the real deal.

There may be plenty to say about Virgin's £26 unlimited deal or anyother for that matter but overall I would still say EE gives you plenty more (I have VM BB, their customer support is really bad).

This is more of a request and would be better placed in the Ideas lab. For now the only solution seems to be Weq4u, Saynoto0870 or other alternatives.

If you need to call them for free, WeQ4u offers their number to be saved as a contact. Just dial them and then the 08 number - no internet needed. Can also do the same with 0800buster.

If you are looking for sites/apps and alternatives we can start collecting a list which will benefit the whole community.
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cbarai
Posts: 157
Registered: ‎01-12-2013

Re: 0800 0845 numbers from EE

Can I ask if you are happy for the topic to be marked as Solved?
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Inyourbox
Posts: 551
Kudos: 124
Solutions: 134
Registered: ‎22-06-2013

Re: 0800 0845 numbers from EE

[ Edited ]

How come no ones mentioned Orange's 08 bundles?

 

Orange offer's some good 08 bundles!

 

£2.50 - 50 08 Minutes

£5 - 200 08 Minutes

£10 - 500 08 Minutes

 

And its not like Vodafone's 08 bundle where you can only dial 0800, 0808, 0845 and 0870. On Orange you can dial any 08 number!

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jmitchel
Posts: 3,680
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

[ Edited ]
Even better though are the T-Mobile SIM only plans that include all 08 numbers in their monthly call allowances (or at least used to), that's what EE should be offering on all their plans.

Doing something like that would surely set EE over and above the competition.
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cbarai
Posts: 157
Registered: ‎01-12-2013

Re: 0800 0845 numbers from EE

Off topic folks. The topic is about 08 numbers being included in EE plans.

Currently no, there is an suggestion posted in the lab. Alternatives have been suggested. Discussing what other operators offer is not going to solve the problem.
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Investigator
Weatherman478
Posts: 5
Registered: ‎20-01-2013

Re: 0800 0845 numbers from EE

Hi. Iam a Orange customer. I saw the post about Oranges 08 bundles. Can anyone tell me anymore as the CSR i asked had not heard of them ?
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Inyourbox
Posts: 551
Kudos: 124
Solutions: 134
Registered: ‎22-06-2013

Re: 0800 0845 numbers from EE

[ Edited ]

I used to work for Orange and then EE when it merged with T-Mobile so I can confirm they defiantly do 08 bundles. I also used to have the bundles on my account so I could dig up a few bills to prove that they do these bundles.

 

However Orange aren't the best when it comes to internal training, its down to luck when you talk to customer services. Some agents are aware of services, others aren't. You'll have to dial 150 and talk to someone else, if they say there is no 08 bundles, tell them to look properly(I know that sounds rude but they don't bother looking, they'll rather inform customers what they think they know rather than looking), they will find it under the minutes bundles on their systems.

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Explorer
07943
Posts: 2
Registered: 3 weeks ago

Re: 0800 0845 numbers from EE

 

0845 Dishonest

---------------------------------

 

Yesterday I telephoned

 

Westminister Council to rectify a council tax billing error

 

Halifax because of security reasons they randomly blocked my account, to get it unblocked.

 

Bohh the above companies have 0845 and 0847 Numbers

 

I was chared by EE £4.33 for Westminister Council

I was charhed by EE 11.86 for the call to Halifax bank

 

When i rang EE regarding the 0847 and 0845 number charges they told me that the people you rang charged you that

This is dishonest EE shares in the profits

It is EE who has set up this charging sceme and is the instigator

We pay EE our bill and it takes its cut

 

The charges are there without warning. I think this is unethical and dishonest

 

There should be a message when we ring these numbers warning us of these charges

EE by having the 0845 numbers is stealing by stelth.

 

A VERY DISGUSTED CUSTOMER

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Explorer
07943
Posts: 2
Registered: 3 weeks ago

0800 0845 numbers from EE

 

0845 Dishonest

---------------------------------

 

Yesterday I telephoned

 

Westminister Council to rectify a council tax billing error

 

Halifax because of security reasons they randomly blocked my account, to get it unblocked.

 

Bohh the above companies have 0845 and 0847 Numbers

 

I was chared by EE £4.33 for Westminister Council

I was charhed by EE 11.86 for the call to Halifax bank

 

When i rang EE regarding the 0847 and 0845 number charges they told me that the people you rang charged you that

This is dishonest EE shares in the profits

It is EE who has set up this charging sceme and is the instigator

We pay EE our bill and it takes its cut

 

The charges are there without warning. I think this is unethical and dishonest

 

There should be a message when we ring these numbers warning us of these charges

EE by having the 0845 numbers is stealing by stelth.

 

A VERY DISGUSTED CUSTOMER

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brendonx
Posts: 9,910
Topics: 103
Kudos: 957
Solutions: 610
Registered: ‎24-04-2013

Re: 0800 0845 numbers from EE

No they ain't it is all in their T&Cs so if you fail to read them that's your problem


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jmitchel
Posts: 3,680
Registered: ‎30-10-2012

Re: 0800 0845 numbers from EE

[ Edited ]

Also Halifax do provide a non-08 number for calling them, see http://www.halifax.co.uk/contactus/callus.asp for more details.

 

Also use http://www.saynoto0870.com to find alternative numbers or use an app such as WeQ4U.  For dialing 0800 number use a freephone dialer or app.

 

There's simply no need to waste your money buying un-nesessary 08 add-ons in this day any age.  I've never yet paid anything for dialing an 08 number from my mobile using one of the above methods.

 

 

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Investigator
ashleyjonesuk
Posts: 6
Registered: a week ago

Re: 0800 0845 numbers from EE

Well Three offer it free plus virgin as well will EE offer it???

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brendonx
Posts: 9,910
Topics: 103
Kudos: 957
Solutions: 610
Registered: ‎24-04-2013

Re: 0800 0845 numbers from EE

Yes. What Three and Virgin has done is do what they need to do by next year.


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