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Visitor
zobo
Posts: 1
Registered: ‎11-10-2013

live chat

is there such a thing as ee live chat? i need to speak to an advisior but don't have access to a phone at the moment!

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Ace Contributor
jmitchel
Posts: 2,997
Registered: ‎30-10-2012

Re: live chat

Only if you are a 4GEE customer.  The live chat is available by clicking a link once you log into your online 4GEE account.

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Visitor
frankie_foyle
Posts: 1
Registered: ‎26-01-2014

Re: live chat

hi i need some help i bought a voucher with 20 pound on it and i cant top it up for some reason its 16 digits and it wont work 

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New Member
shmapaul
Posts: 1
Registered: ‎20-03-2014

Re: live chat

whats going on? its more than 6 hours, no signal. i cant talk This is the only contact. i do not know what i will do in case of emergency. who will pay for this inconvenience. EE has to pay for this huge problem.
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Investigator
patmustard
Posts: 3
Registered: ‎18-04-2013

Re: live chat

Yeah. They'll credit you for six hours of lost service. Which is all you're entitled to. What is it with people on here. Credit junkies. It says in the terms and conditions of any network that they will cover a loss of service for what they fail to provide. Not any other outside financial losses that may have been incurred as you lost service. From time to time, large mobile phone networks have technological server breakdown and resultant outages. It happens. Deal with and get over it.

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Brilliant Contributor
Chester
Posts: 3,484
Registered: ‎22-01-2013

Re: live chat

Random

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Visitor
Hajra
Posts: 1
Registered: ‎21-12-2013

Re: live chat

I've just deleted an album from my gallery on my samsung galaxy s3, is there any way to restore these back? (I am an ee customer)
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Community Hero
brendonx
Posts: 7,059
Registered: ‎24-04-2013

Re: live chat

Not unless you backed up you phone.
Brendon
Samsung Galaxy S4 (Running Android 4.4.2 KitKat) & Note 3 (Running Android 4.4.2 KitKat) on 4GEE Extra
Please note: I am just a customer like YOU!
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Established Contributor
Jamies144
Posts: 19
Registered: ‎31-12-2013

Re: live chat

I can not find the chat
Jamie I am a customer with iPhone 5 on 4gee extra plan
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Contributor
ashleyjonesuk91
Posts: 12
Registered: ‎26-11-2013

Re: live chat

i do agree some time not alway up on 4g account maybe EE need looking into this make sure it be on all the time, i know vodafone live chat alway work 

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