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eh101
Posts: 1
Registered: ‎18-12-2013

stolen phone

I'm just wondering the procedure for billing when you have blocked your phone after it was stolen and blocked. I have been charged for a full month when it took that long for a replacement sim to be posted to the correct address and used?
Star Contributor
winston
Posts: 883
Registered: ‎15-11-2012

Re: stolen phone

EE will only credit your account if the fault was at their end.
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P.S. I don't work for EE
brendonx
Posts: 14,298
Topics: 112
Kudos: 1,553
Solutions: 1,073
Registered: ‎24-04-2013

Re: stolen phone

So unless EE stole your phone no.
Brendon

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