Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 7659 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 17631 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by EE Community Support Team
  • 33972 Views
  • 46 replies
  • 9 Helpful

Complaint

Evening all,I'm having a bit of trouble trying to get £40 refunded.Long story short, EE have collected £480 for a PlayStation 5. This should have been £440.No one seems to be able to grasp the fact that nine payments of £40 were collected between Feb...

Deggy3 by Investigator
  • 275 Views
  • 6 replies
  • 0 Helpful

Contract

On the ee app, how do I find out wen one of my contracts is due for upgrade

Flo1906 by Visitor
  • 170 Views
  • 2 replies
  • 0 Helpful

Resolved! Cancel plan

Helloi need help. I don’t know how to cancel my plan. I want to cancel because I’m paying to much for it

Bosiu by Visitor
  • 1998 Views
  • 9 replies
  • 4 Helpful

Bill account issues

Hi I can not access my account to pay the bill and now I am already left The UK for one year. How can I activate my number and bill the contract?

Atiah by Explorer
  • 220 Views
  • 6 replies
  • 2 Helpful

Re: Billing

xxxxxxxxxxxxx@xxxxxxxxxxx  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]