Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7960 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18060 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34839 Views
  • 46 replies
  • 9 Helpful

Contract

How di i speak to someone online my contract finished in no ember yet still paying same amount every month!!

Bills

Why does it say I've paid my bill when I haven't yet ? , also my phone is insured does that mean my charger is as well ? And how do I go about claiming for a new charger ? 

Resolved! Contract ending soon

My contract is ending soon(2nd feb) and i have no wish to stay with EE, will the contract simply end or is there something i have to do so it doesn't get renewed?... Thanks 

sdgib by • Explorer
  • 152 Views
  • 1 replies
  • 1 Helpful

My bills history was complete shock to me.

As I was not checking well what I had been paying knowing the bill is uniform on What I agreed from the start I discovered lately that I had been charged of bills I cannot comprehend how they came to be. It is strange that I was made to pay £40 to 60...

ET25 by • Visitor
  • 161 Views
  • 1 replies
  • 1 Helpful

Splitting a contract

Hi,I'm the owner of a contract for 1 phone and SIM and a SIM only contract. I've split from my partner and want to take his off my account so he pays for his own plan etc. We both need to keep the same numbers, Can you tell me if this can be done sim...

Aimee85 by • Visitor
  • 242 Views
  • 2 replies
  • 2 Helpful

Resolved! Billing

Hello, is it possible to access an itemised bill from September 2021 please 

Most solutions
More
Top Helpful authors
More