All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I have two PAYM SIMS on my account and two old PAYG SIMS that I used to use before I changed to PAYM.I thought they would be deleted when I changed, but they are still showing. No credit on either and I don’t have the SIMs either! Help on how to dele...
how do i change my payment date
Hello. Is there any way I can request a copy of my calls for a certain month? I don't currently have itemised billing.Thanks
Hi can you still do live chat on EE
I was told on the phone that a direct debit was set up when I added new card and paid my bill but it wasn’t and I had to manually do it myself and paid extra charges and also when I send texts to Ee it doesn’t go through
I've been charged twice. I paid my first bill on the 11th/12th after getting my phone at the start of February. I paid it manually 4/5 days before it was due my bill was £69.31 I paid £35 then £34.31 in the space of an hour. Through the app. I rang e...
Having recently re-negotiated by joint phones contract I'm alarmed to to receive today notice of a price increase of 7.9%. This is in line with the Consumer Price Index (CPI) rate of inflation published in January, plus 3.9%, according to your market...
I need some clarification for my mobile contract with ee
But all my bills that are paid are fully within contract agreed plan anyone had this before kinda find it anoyying added it on months later feels like there trying to rob me
