All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...
Trying to make a device payment. It keeps saying error at the end of call. Anyone else having payment problems?
How to live chat with EE team ?
Hello,I bought a watch last week and my total payment amount is 32 £ and why 43 £ shows in the bill please tell me. thanks
Hi everyone wondering of I can get advise. I've got a gambling problem. And used my phone bill to depoist now I can't afford my phone bill but I want yo set up a payment plan so I can keep my services. I can't have my partner finding out help what ca...
Hi,I just received a text that my bill is ready to pay, so i log on to the app and tells me what bill is. So i press pay bill and takes me through to website, but when i get there is state 0.00 due. This has happened since January which made one of...
Hi I was just wondering if I could change my bill date to the 16th off every month as that’s the date I get paid
I want to no how ee can cut off my phone. Its my own sim card that I baught a long time ago I used to top up each month £10.00 I was OK with that.Then I get a call frm ee saying I can hav a sim thing anyway I had it and the bizarre thi g is ee have m...
Hi my name Carolyn ***** and I need to change my Direct Debt date instead of the 25th can I choose the 29th as my pension isn't due until the 26th if possible this month,s would be a great help as I will go overdrawn I would be very grateful kind reg...
