All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
Hi, my girlfriend has just gotten out of a mental health hospital after having a manic episode from bipolar. 3 days before getting sectioned, 18th January, she went into an EE store in a town centre in her pyjamas and in a childlike state, very clear...
I need my recent bill I can’t find no setting on here
Hi. I am getting extremely frustrated with the inadequacy of the website and app for doing what should be a simple upgrade at the end of a contract. I am trying to move to a SIM only deal, the website just reverts back to another number on my account...
i/we went through all this the other day iva this web site/messanger to sort this out and its now days later and nothings change i cnnot use my phone your still asking for more monwy that has nothing to do with me either sort it out agasin as agreed...
can someone help
there's a spend cap on in app purchases on add to ee billingand I want to remove it
Hello. What is going on please? I see different bills and issues. I just saw my bill for March and April is going to up to or more than £125. Before my contract reached the 14 day change I wanted to cancel because I was doubly charged by EE and two y...
Hi I was just wondering if I do the upgrade anytime does it have to been the phone I took out that I send back as I no longer have it due to it breaking
