Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 7912 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 18019 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by EE Community Support Team
  • 34745 Views
  • 46 replies
  • 9 Helpful

Resolved! Junes bill

Hell my EE app is still  not available for 2 weeks and I need to access a copy of my bill for my books at Work .

Resolved! Moving to Dubai

Hi, I am planning on moving to Dubai in March. I am on a ee business contract (about £65 a month) I have been out of contract for a while 12 months+. I want to keep my mobile + number + I am happy to keep paying the monthly fee. If I switch off roami...

rmg12345 by Visitor
  • 832 Views
  • 5 replies
  • 0 Helpful

Resolved! Ending plan

Hi I want to end my current sim only plan please? Is this doable without any exit fees? 

Fces92 by Visitor
  • 258 Views
  • 1 replies
  • 0 Helpful