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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7911 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18011 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34736 Views
  • 46 replies
  • 9 Helpful

I want to Leave EE due to the huge price increase

The subject explains really why I want to leave EE. I'm 1 year and 4 months into my contract and with the huge price increase imposed on the contract I'm looking to leave.  According to Citizens advice I have the right to cancel my contract with in 3...

Damient by • Explorer
  • 3139 Views
  • 14 replies
  • 21 Helpful

Unfair

What a sham, have been with EE over 20 years and only needed them twice in that time and both times they let me down, first time 5 years ago when I waited 6 weeks to connect when I moved house, and now when they lied to me about a line repair, was so...

Resolved! Invouce

Why can’t I find and download a copy of my monthly invoice?!!!! Grrrrrrrr. Whose bright idea was this to make the change. Waste of my life looking and I’m busy.?

Dom68 by • Visitor
  • 260 Views
  • 1 replies
  • 0 Helpful

Payment

Hi, I have recently left EE. but for the past two months, I’ve had payments taken out of my account. This month I had one taken out on the 3rd for roughly £13 and then again today (13th) for £17. Please can you explain why? Thanks 

Resolved! Moving from PAYG To PAYM

Hi everyone,Just need some advice on how to proceed, as i am abroad and my friend is abroad too (continue reading), we cannot call ee as the rates are exorbitant, so i would love for this to be able to be sorted online.i have a payg sim with a payg a...

Harabe by • Investigator
  • 1042 Views
  • 11 replies
  • 1 Helpful
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