Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

My new bill for. September

contract

hi, could you please inform which day next month my contract ends? i also would like to stop once is finished.

Overcharged on bill

Hello ive just got my bill saying I've been charged 50.94 on my mobile broadband but I've always had a lock on it since I've been with u too make sure that doesn't happen so how can I have been charged nearly 25 or so

Can i find call history for May?

HI I'm trying to find my call history for May (incoming call) - is there a way i can view this online? as i need to screen shot it for a court case! I think it might have been deleted by accident on my phone, so is there a way of getting it back?

Upgrade

Interested in good as new upgrade .as I've been a customer for years .will you waive the 50 deposit Louise

Payment

How to make a payment in 3 times?

Re: Billing

i need my billing acount number

Resolved! Help

I want to know how much I owe on my phone

Contract renewal

Hi dear good afternoon

Ee cant complete my trade in

I recently upgraded from my samsung zflip 3 128gb to the 512gb zflip 5 using trade in.Ee made a mistake and did a trade in for 256gb zflip 3 not 128gb. I had to call ee and get it canceled and do the order again in a 1 hour odd conversation and do th...