All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
Como se puede dar de baja una linea cuando el titular ha fallecido
I am currently with EE and have an ongoing contract, however my wife and children all need to move from Plusnet to EE. I have used the codes supplied for the deals and wish to pursue, however, when I click buy on the SIM only deals, the page goes to ...
Hey anyone) I’m abroad now and wanted to leave EE. I also need to cancel my contract. Btw I’m unable to call. Is there any other ways to leave? Cause EE still charges 30£ a week.
can I change my payment date in the app
I pay 31.20£ every month with my phone contract, I don't understand why there had to be an increase this month to £39.52. What could be the reason?
Hi, so I’ve just looked at the EE website and to my horror they’ve gone and decided to follow o2 and the other networks and do 2 split payments for your contract. oh well, I guess they were going to do it sooner or later. can I just ask - what happen...
I recently did an online upgrade. A month later have been told it was an additional line but as it was over a month ago I cannotcancel it so I am now having to pay for 3 lines.I didn't order an additional line. This seems to happen a lot so EE must t...
So on anytime plan due upgrade in may 2024 but my Samsung is broken can I stay on the anytime plan without sending my phone back I'm not going to upgrade early will wait until current contract ends
Hi! I've been paying insurance for an old device, and to be able to claim back what I've paid, I need proof of upgrade, is it possible to get this?
