All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I've getting an email to say I owe £46
I have requested for my Sim Only Plan to be cancelled and for the line to be disconnected on a specific day many times and EE told me this was happening but clearly not as the line is still connected on the disconnection day and the plan is still sho...
Hi, I have been trying and failing to upgrade the second number associated with my account. I have recently successfully upgraded the primary number associated with my account. Now, when trying to upgrade the secondary number (which has been eligable...
I ordered 2 items a from EE and cancelled them the next day on phone as I didn’t have a form of ID. Ee woman stated that the contract is cancelled, I then get a text from DPD an hour after stating ‘we are expecting you’re parcel from ee’i then called...
Hello, I set up a payment arrangement with collections a couple days ago in order to start getting my debts paid off, I paid £10 towards this but agreed to pay £61 a month for half debt and half phone contract after the lowered my data so I could pay...
If I make a payment for future bills an credits my account will it be taken for my next bill
