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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7960 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18060 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34845 Views
  • 46 replies
  • 9 Helpful

Contact EE from Malawi

Hello,  I have been unable to contact EE from the numbers provided online as I am now living in Malawi. I am trying to find a way to contact and cancel my EE contract. is it possible to request a call back , or can someone tell me how I cancel my con...

EE App

I started a conversation on my EE app but now the apps down. I want to make sure my SIM won’t be cancelled, I will do it when I am ready.

cait182 by • Explorer
  • 253 Views
  • 3 replies
  • 0 Helpful

Resolved! Contract ending

My contract is coming to an end , but my bill will remain the same ?? Why is this , as the device is or will be payed off in full ? 

Johnnyv by • Visitor
  • 269 Views
  • 1 replies
  • 1 Helpful

Wrong SIM only plan

hello!i recently purchased a sim only plan but it is the incorrect one as i do not want to unlimited deal. however, my order has not been processed yet. is there any way to cancel it?

cam2203 by • Visitor
  • 234 Views
  • 1 replies
  • 0 Helpful
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