Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 7651 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 17625 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by EE Community Support Team
  • 33960 Views
  • 46 replies
  • 9 Helpful

Limits

Is there anyway you can reset your spending limits if you payed your bill even though it’s not due yet?

Mclegg96 by Visitor
  • 185 Views
  • 2 replies
  • 2 Helpful

Resolved! Direct debit

Hi just wondering my direct debit comes out 31st of this month but I have not got the funds this month so my partner is gonna send it over in the morning of 31st when he gets paid if EE try and take it and it’s not there will they try again later tha...