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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7962 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18062 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34850 Views
  • 46 replies
  • 9 Helpful

Resolved! Mobile bill

I was lead to believe if I took a new contract my old one was going to be took over, so I did then I got a bill for 25 which was my old contract then one for 55 for my iPhone 15 plus 45 for the SIM card that I thought was included so I now have a 125...

Barney31 by • Visitor
  • 199 Views
  • 1 replies
  • 1 Helpful

Sim plan

I've bought a sim plan for 10 pounds, but it didn't give me any data. I had an email saying i should receive a text message, but i haven't. What do i do?

Resolved! Maritime charges

HiPlease can someone assist?I'm going on a cruise and would like to know the cost of data add ons for the maritime package but can't find an actual price anywhere on EE's websiteI'm on pay monthly and online chat said that my roam further included be...

Third party bar on my iphone

I have a “third party bar” on my iPhone which stops me entering competitions etc . I have spoken to EE (eventually), and they say that I have not got a bar ! Any explanations or similar situations ?

rjcham by • Investigator
  • 610 Views
  • 6 replies
  • 1 Helpful
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