EE Community

Reply
New Member
saq9001
Posts: 1
Registered: ‎28-06-2013

Top Up Online Orange

Hello, I topped up my orange pay as you go sim online with a £5 top up with a vida debit card. It says the top up failed but I have been charged and not recieved the top up.

Please use plain text.
brendonx
Posts: 12,707
Topics: 104
Kudos: 1,361
Solutions: 854
Registered: ‎24-04-2013

Re: Top Up Online Orange

It may have tried taking the money but failed, give it 24 hours as the money may appear back into your bank. If it doesn't then you need to ring customer services
EE Contact Details

150 from EE Mobile
07953 966250 from any other phone



If you think I helped please take time to press the button below

Please use plain text.