Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by Grand Master
  • 40382 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73103 Views
  • 7 replies
  • 12 Helpful

Re: Replacing EE Smart Hub with DECO

I found your post when searching for "replacing EE smart hub with DECOToday I received a DECO X73-DSL which I thought would be a breeze to set up. Unfortunately not. I  currently have a G-fast connection in my house FTTC to the cabinet. When setting ...

Extending wifi signal from EE Smart Hub Plus (SH31B)

I have just installed an EE Smart Plus Hub (SH31B). I'm getting good download speeds (almost 700mps) on devices in close proximity to the Hub, but I live in a 3-storey townhouse, and speeds on the middle and top floors are not great. Previously I had...

simonbath by Investigator
  • 2348 Views
  • 9 replies
  • 6 Helpful

Resolved! "New EE" FTTP IPv6

If one was to move from BT FTTP to EE FTTP does the "New EE" now support IPv6 on FTTP connections?As I know historically it didn't but wondered if this has changed with BT residential becoming more intertwined with EE.I'm guessing yes but would be we...

-Fred- by Investigator
  • 770 Views
  • 7 replies
  • 7 Helpful

New EE Broadband

I am attempting to move our one landline and broadband from BT to EE. We spoke to an advisor and have received a new modem and digital phones. I have plugged in the modem and get a signal. We have also had an email saying my first bill has been issue...

BruserB by Visitor
  • 267 Views
  • 2 replies
  • 1 Helpful

Using mesh wifi with EE

Hi folks. First time post on here - hoping I can get some help. I switched to EE fibre broadband in August last year. I have been having problems with signal in the house since I got it - which I think has been made worse by a new boiler  which was i...

benjih1 by Explorer
  • 2053 Views
  • 3 replies
  • 1 Helpful

Re: wifi problem

just add my EE broadband fitted yesterday 23/11/23 but cannot get wifi on my mobile phone as cannot use internet on phone.