Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello peeps!I recently took the plunge into the digital deep end and snagged EE's shiny new 1.6GB Fibre broadband, dreaming of zipping through the web at lightning speed. But alas, my WiFi is more like a three-legged tortoise on a lazy Sunday – slow...
Hi thereI have just signed up to the EE smart hub and I need someone to visually break down how I can set up all of my port forwarding please. Having had no port issues for years with an alternative provider, I have absolutely no idea how to set up w...
Was with BT for a number of years, aside from the odd issue my connection was rock solid and had Halo 3+ 900mbp FTTP, however saw the new EE announcement with the 1.6Gbs speeds and WiFi 6 Hub and thought I'd upgrade. Waited a cople of weeks for the ...
I'm trying to access my account and link my briadband, but it asks fir my account number. I've not got any emails only texts none contain my account number. I tried the ref from my direct debit but says not valid
The app/router speed test just hangs at the loading screen.3rd party tests vary from 300-600.Have factory reset the smart hub plus.
hi my hame is curt and I am now to the new ee joined just in the middle of joining new EE Hints and tips to make my experience a straightforward swap from BT broadband would be Hayley appreciated
My internet is not working at all
Hi there, my broadband has gone off and it’s flashing orange, I have tried resetting it, making sure everything is plugged in, and have also tried contacting EE but the phones are down, can anyone help?thanks,Aiden
I cancelled my broadband in October. As I am now living in the philippines., now ee are still trying to charge me. I phoned them from the phillipines I was expecting roaming charges and I said to the support about this and that I didn't want to be p...
So I have been waiting for an engineer visit to complete some exterior work on my property. They were meant to do it on 22/12 but never happened and the date keeps changing to current day. How do I go about finding out when it will actually happen?
