Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by Grand Master
  • 40395 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73138 Views
  • 7 replies
  • 12 Helpful

Security of Hybrid Connect

Does anyone know what the security implications are of NOT plugging the hybrid Connect directly into the Smart Hub Plus?We dont have a great mobile signal in our house so I have been experimenting with various locations for the Hybrid Connect device....

campbela by Investigator
  • 383 Views
  • 3 replies
  • 0 Helpful

Resolved! Wifi

Hi I’m wanting to join EE for internet and wondering how I’d set that up? 

Smart Hub Plus - DNS and DHCP

I am considering switching to EE Broadband (Full Fibre 150) but before doing wanted to check the features of the Smart Hub Plus.  I have spoken to EE but "the technical department can't answer your question" so hoping someone here can help.Firstly, I...

Salt11 by Visitor
  • 777 Views
  • 8 replies
  • 2 Helpful

Resolved! Joining reward £110 Card

GreetingsI recently joined through BT in October when there was an offer of £110 Rewards card when signed up to BB. I went live a couple of weeks ago now so I was wondering when I could expect to receive the card? Xmas is coming and I'm skint!!! lolK...

BT to EE

Just switched to ee, as BT were messing me around with Internet connection. Engineer said 1 thing customer service contradicted him.Switched to EE but still problematic connection, I put in a complaint and was told within 2 hours my complaint was clo...

Pn1956 by Investigator
  • 491 Views
  • 8 replies
  • 0 Helpful

We buy out?

Does EE have a buy out scheme like BT’s buy out? If so is there a form or email and how much is it up to? Plus does it only count for the broadband or is it TV aswell they buy out?

Resolved! Broadband and landline

Hi I've just upgraded to full fibre and landline but my landline phone is not ringing even though people who are phoning can hear it ringing ! I've got it plugged in to a digital voice adapter ..any ideas why it's not ringing at my end ..I'm not very...

Tickamo1 by Investigator
  • 693 Views
  • 11 replies
  • 1 Helpful

Breach of data protection

EE is guilty of breaching the data protection act by advertising my ex directory phone number in the phone book. How many other breaches of data are they guilty of??? Your data is not safe with EE so be very wary of EE. Also by breaching data protect...

4x4 by Investigator
  • 304 Views
  • 2 replies
  • 0 Helpful