Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I just had an e-mail from EE that my broadband is going up quite a bit, I have only just signed up for a two year contract. I thought the government had band this practice.
HiMoved across to 500mb EE broadband from the equivalent BT 500 mb plan on 31st January Still using my BT smart hub 2 . I paired the smart hub to my EE app so I could use WiFi controls and do speed tests via the EE app. Worked fine when I used it...
I need to change engineer appointment of broad band installation. So how I can do
On the 7th February i made contact with BT to inquiry if BT can send me out their latest router WIFI 6 router agent said no only EE customers receive these routers agent offered to me i can move you across to EE within 2 days and your receive your ne...
Has EE been down today? We have been unable to connect our phones and other devices to wifi all day. Also our 4G has only just started working. Just wondering if it is a problem with EE or the router.
Hi alli have recently signed up to EE changing my broadband from sky to the EE Full Fibre 150 essentials package. With sky I also paid for live rental which included a land line number.When I signed up EE told me I don’t need to pay for line rental a...
I cannot find the list of payments/ invoices in my account. Where is this? I need them for my Tax return.
I have emigrated to philippines I cancelled my broadband and am still being charged I cannot call as roaming charges are astronomical is there anyway other to contact I did write a letter but no responce
Have just had EE broadband at £26 per month,yet my first bill is for £33. Also we paid a £20 deposit,when is this returned?Will it be deducted off the bill?
I was lured to move to EE with the promise of a fabulous app that allows you to control access. I moved from BT where this was done on the router as it would give me better controls for managing my children’s access. Since moving they have had a free...
