Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, my mother is in a nursing home, and the mobile signal is awful. We are considering trying to have a landline (no broadband) fitted and connected in her room. Would EE be able to do this, and how much would ot cost . Thanks.
I've been sent a link to create a new ID And I've tried link a productBut every time it comes up unrecognised account.Any ideas?
I am currently on a 24mnth Fibre Plus Broadband at £33 per month. All my accounts were linked to mobiles and watches but for some reason my broadband has unlinked. Contract ends in June and was looking at upgrade options. At the moment only offer is ...
We have moved from BT to EE. I know they are now the same but do I continue to use my BT wi-fi login or should I have a new EE one
I've just upgraded my EE broadband and set up a new direct debit. £31.99The broadband went live on the 13th of February. But they have taken another payment today (15feb) for old EE broadband, a different direct debit £46.94Should I cancel that dire...
I can’t see my broadband details in my ee app? Can’t add it or nothing. Why?
I have had EE broadband for ages now and really struggle with the service reaching the back bedroom and garden of a standard 3 bedroom semi property. The internet comes in through the front of the property. I purchased a booster plugged into the kit...
How do you get a better deal on broadband coming to an end on contract had a Vodafone sales man phone me but was hopping ee would offer deal
I'm having real issues using the EE online billing service. Why is it that EE send a text with a link that doesn't seem to work? I've searched all through the site and app and cannot view or pay my bill anywhere?
I am at my wits end. I have been trying to upgrade to Fibre 900 for months now, specifically with EE who are now part of BT but every time the order goes through fine, about a week later from hearing nothing I call them and am told it was cancelled....
