Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...
New hub update has taken nearly 3 hours so far, any ideas why as it says up to 1hr
For the past month I have been trying to deal with my account, Broadband and mobile (3 sims) Due to problems in the first week I asked to terminate the migration but was told I could not go back to BT only another provider. Despite hours to both Broa...
I’ve been a mobile customer for years and have recently switch to EE BB attracted by the Wi-Fi controls to limit access for kids, however, I am yet to be able to link my mobile and BB via the MY EE app. I’ve called CS numerous times but still not acc...
Hi,I wanted to check if my ee broadband Is using CGNAT, my public ip addresses have all been within a certain range and this has led me to look into it.Our gaming experience over my ee broadband has high latency, we have enough bandwidth (over 100mbp...
How do i automatically set my router to reset with timer please.
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
Hi, I have a 5g smart router and I'm unhappy with the performance of it. I am just wondering if anybody knows whether it's possible to switch from the 5g hub to a broadband connection and how I would go about doing that
I am aware, as EE (in same terms as BT) do not normally provide fixed IPV4 address for domestic customers (only for Business) and their implementation of IPV6 is heavily crippled and in fact, "no address" version with /56 address block it's used (whi...
Will EE update the dashboard to split the wifi bands i can't do it only EE support can do this atm this can happen
