Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I recently changed from the smart hub and smart WiFi thinking that having WiFi 6 would be an upgrade. Boy was I wrong, the WiFi on the smart hub plus and smart WiFi plus is awful. Lags like hell. To get the so called upgrade I had to change from fibr...
Hi, can anyone advise me on how to cancel my broadband?
I was mislead on broadband package.soon as I went live with my internet I started having problems with it. No internet. And to fix it they take so long so disappointing they say 10 years at the top but having all them problems doesn’t seem like it
I'm having problems with my work laptop connecting to the 5GHz band on my new Smart Hub Plus dramatically affecting my speed (28 Mbps when connected to the 2.4 GHz band vs 280 Mbps on 5GHz band).So I was wondering does the Home WiFi Booster have an e...
Can anyone tell me if the new Smart Hub Plus router which has been released not long ago has the ability to split wifi bands?
Hello Everyone,I recently encountered a series of frustrating issues while attempting to switch my broadband service from BT (900 fiber) to EE. Here's a summary of my ordeal:Initial Order with EE: After signing up for EE, everything initially appear...
I have to cancel visit between 8-1
Hello all. Does FTTP have a settling in period like the old fashioned 10 days on copper lines? or is it full speed from day 1. thanks
Hi all,So on Friday 1/3 I made the decision to make the switch from BT 900 full fibre to EE full work 1.6gb plan. All seemed well after receiving the hub on Monday 4/3 then I realised that none of the details for the WiFi, the 12 months ultimate or t...
Hello there,I hope you’re all really well. I wonder if someone can help me squash a bug. Just before anything else to confirm I’ve already had some detailed help on the issue but nothing has availed. when I try and control my broadband through the EE...
