Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Well, what a kerfuffle it is yet again with EE 1.6gb package.We’ve been on BT Full Fibre 900 for ages, and now that Openreach have finally taken their 1.8gb service out of pilot testing stage, we thought it would be a good time to move over from BT t...
Hello there,I have recently renewed my broadband contract. I was with BT but I got offered new terms under EE now. Same service Fibre 900. I received new Hub from EE and basically was told to swap BT hub with New EE over which I did. Since i started ...
Hi all, I have an issue with the ee home app.It was working perfectly fine. I had set everything up no problems at all. Then the fibre engineer came out and installed the fibre line. Now I cannot get the app to move past the message "it wasnt possibl...
Hello is there a fair usage policy on the FTTP gigabit package? Or any throttling? I used to be with sky and used 2tb per month most months with sky glass and a bit family of gamers. thanks
Hello.I recently changed my router from the BT Smart Hub 2 to the EE Smart Hub.I had my Sky Q box connected via an ethernet cable for better stability. I'm looking for the Internal port range and external port range to configure in Hub Manager. I've...
Hi, having recently switched over from the BT Smart Hub router to the EE Smart Hub Plus, there seems to be no way of changing the devices names connected in the router page, such as connected Printers, Tablets, Phones, TVs etc,For example a Laptop is...
Hi,I have just switched from Virgin Media to EE. I am on the Essentials Fibre67 package.With Virgin Media I was able to put the hub into modem mode to then run my linksys mesh system. I have tried looking for this functionality with the EE hub, but c...
The weather was terrible, but the BT engineer was superb. For those who are curious the ONT Model is a 2023 Nokia with an orange 2.5Gb (also labelled as 2.5Gb) on the ONT. Plugged the ONT straight into my own hardware, and away I went.Simple for me, ...
Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...
Hi,New to EE just setting up my broadband all was working well. Downloaded the app which went through the start up process it requested my old Wifi details and password to migrate my devices, however since then it does not recognise my wifi. I keep g...
