Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have been in contact with EE for several weeks stating I have no Voicemail on my home phone, If I dial 1571 I recieve the message " you dont currently have voicemail etc.I have recieved many emails from EE stating that they are looking into the pr...
I’ve just moved from BT and now don’t have full broadband coverage throughout my house. The router is downstairs and some rooms upstairs can’t get an internet connection.
I have free unlimited uk calls from landline addon. But are 0844 numbers included.
I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A. I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...
Well I am 77 and can do without all this. Was moved to EE for all when I tried to renew my mobile phones. No mention of the fact I loose Virus Protection on all my devices and Discovery+ and BT Cloud.The change over is a nightmare and am just starti...
I recently upgraded to EE full Fibre and got the new Smart Hub Plus. The person on the phone was 100% certain my white EE wifi extender discs will be compatible with the new Hub plus. I've tried everything and they won't connect at all. Before I pos...
Had my broadband about 4 months now apparently superfast broadband 1000gbLiterally wish I stayed with just bt as my 65mb Internet downloaded 10x quicker I'm trying to download a game witch should take maximum 20 minutes the timer is now at 8hours and...
Like others in these forums I was convinced to move from BT to EE for my broadband and TV (EE sold as the “premium” service) and it has been nothing but troublePlaced order, no response or anything and and it stuck in pending for weeks, finally get s...
I have joined EE but cannot create EE ID. I tried to log in with my account number in the email but said not found.
When trying to check for my broadband contract end date I try going into broadband subscription on app and I get the you are not allowed to view this page message any help appreciated
