Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi all, fired up my laptop I’ve not used for a while, in fact not used since we got EE broadband a few months ago. Problem is, it can’t pick up the router, it’s working ok - it can see the neighbours ones. All other devices see it ok. It’s running wi...
Ive had EE full fibre since December 2023 first week was fine no issues then all of a sudden it dropped off for no reason all 3 lights on the ONT were green but no internet connection this lasted over 11 days and i ended up receiving £149 in auto com...
How do you login to the router to change the settings from 5ghz to 2.4ghz
Is this display on the EE home broadband website accurate..? I am comparing it with what my own router is saying and there seem to be some significant discrepancies especially in the "upload" category:
Hi,I’ve been with EE a number of years now with my mobile phones, I have them both linked with EE ID,i recently just purchased EE broadband & landline under a different email address, & I’m unable to link them to the same EE ID,Ive tried changing ema...
In need of help!!! Today is day 3 of no Internet. I have turned router off, reset it and tried ringing.My phone is also with EE but I have no issues with my mobile data.Any idea what to do please. TIA
Good afternoonMy FTTC braodband and landline with anytime calls to UK & mobile comes to an end in a months time.(2 year contract)Being looking for new packages, what packages can EE offer me and at what price?ThanksJonsey
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
Hi there,Recently I have changed from BT 900MB to EE broadband 900MB ( I know it is the same company now.). I have received my new EE Smart Hub roughly a week ago and I keep having issues with the router itself. What is happening is randomly during t...
I have followed the instructions re broadband not working but keep getting messages saying no account to either of our phone numbers
