Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi is there something wrong with broadband mine been off about 1 hour
I have received my Smart Hub Plus today, having been persuaded to move from BT Broadband to EE Broadband for the benefits of Wifi 6.I have set up port forwarding in exactly the same way as I had it configured in my BT Smart Hub, to allow RDP access t...
How do I get to talk to someone about my broken EE Broadband, I am tired of going round in circles with the diagnostic bot !
I was today persuaded by EE to transfer my broadband over to BT for faster speeds and cheaper bill. I have only had my EE broadband contract for 3 months and now really worried about getting a huge bill for early termination. Are EE & BT transferring...
Can anyone advise how long does it take for the Landline to become Active after migrating from BT Broadband & Landline to EE . Broadband working but Landline NOT
Whenever I enter the password for my wifi I get a message either saying its incorrect or cant connect.I had the same issue with the mobile until I scanned the QR code and so now it's ok, just need to connect the laptop. The Qr code showed the passwor...
Hi. I placed an order on 27th November to change broadband from bt to EE. I was guaranteed there would be no switch off or any time without the Internet as I work from home. Internet is due to switch tomorrow and my order says not dispatched for the ...
Hi.Please bear with this long post.I was provided a hybrid to tide me over the weeks till my broadband was ready. It was working fine.My broadband service was ready yesterday. I removed the ethernet cable and power plug and connected the grey end cab...
Hi all. First time posting and i need you help please.Today at 2:00pm my router started flashing light blue. I restarted the router, i did a factory reset but nothing. The thing is that the account is in my gerlfriend's name and phone and she sent th...
I took out an EE/BT broadband contract and received a Smart Hub SH31B. I logged into the router and tried to put it into modem or stelth mode so I can connect it to my mesh network. This was unsuccessful due to the settings heavily restricted by EE/B...
