Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Can’t manage my broadband via the app. very frustrating because I can’t access the parental controls. Any advice would be greatly appreciated.
Afternoon Allim due to move from BT to EE but will be away and will not be able to plug in EE router for a couple of weeks. i have seen that the bt hub will work with EE broadband. but question is will there be any issues plugging in the EE supplied ...
Hi, I think I have a similar issue. Since I received my new EE hub, along with a renewed contract, two weeks ago, internet connection keeps dropping every 10-20 minutes on average. Tried almost everything, including calling the CS and having an EE e...
I have ordered the 1.6gbps package from EE which should be going live on 5th December. I am currently on BT's Full Fibre 900, so already have the small white fibre model box in my home, but what I would like to know is if this Fibre modem is actually...
I switched from BT to EE because the broadband signal was always stopping and it continues to stop with EE I think I'm going to give up and look for another provider
Hi allI am starting to get fed up with my broadband connection.....the router keeps dropping out( orange lights flashing etc) and it is now happening several times an hour over the past few day, and when I try to contact eeIt gets passed to be who t...
Having come out the other side of a 7 day “outage”, l have no home internet, BT router on with lights, but no connection to my laptop, have gone through the unplugging/plugging back in with the same results as previous, l seem to have internet via th...
I have just switched from BT to EE after receiving an email from BT, as I need 7 Halo discs to cover my old Cottage with 2ft + thick stone walls, I have to mainly feed the discs on Cat6 cables. Because of this I asked the advisor several times are th...
Hi, I have a mini pc in my living room that I use for Spotify, streaming music from my NAS drive etc. I've just upgraded to BT/EE superfast broadband and I can't get the mini PC connected to the internet. The router has assigned an IP to the PC, the ...
Text from +44 794 205 3856 Saying my account temporarily suspended need to update payment method on link <link removed for safety reasons> As I am currently struggling to attach my new BB account I was tempted and did hit the link. Looks very genuine...
