Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40384 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73112 Views
  • 7 replies
  • 12 Helpful

Brand new ee 1.6 gbps day one snags

Hi,So have just had this product installed and its whip fast but some frustrating snags;1. The EE home app just doesn't work, trying setup router and asks me to take a pic of back of router but does nothing and the smart wifi extender doesn't setup e...

Bowkes by Contributor
  • 501 Views
  • 3 replies
  • 0 Helpful

EE smart router drop outs

Hi, I'm experiencing intermittent but persistent service drop outs, cables have been replaced by Open Reach, EE Bright Box has been replaced with EE Smart Router but problem persists. I use 4 x TP Link Deco M5 units to create a mesh network within th...

jimg59 by Visitor
  • 182 Views
  • 0 replies
  • 0 Helpful

Resolved! Order home Wi-Fi

I would like to order Wi-Fi for my  father in law at his home address in skelmorlie his post code is ** he is on benefits  [mod edit: please do not post personal information on the public board. Thanks!]

Made Homeless And Still Being Billed

Recently I was mad homeless and I’ve been with EE since 2020 I have a contract mobile and had broadband toowithout a problem until they continue too bill while im homeless now what kind of Provider would do that to there customers EE will all they wa...

EE Broadband PayPal method option missing

I can't seem to have the option to pay my EE broadband bill through PayPal or Amex card is that something that could be added soon?I've seen that the PayPal option at least should definitely be there according to some wiki pages

moscab1 by Visitor
  • 185 Views
  • 1 replies
  • 0 Helpful