Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Have just changed over to EE. Can someone tell me how to brighten the light on the front of my smart hub plus. Thanks.
HiI am new to EE broadbandI have a FTTP fibre 67 service with an EE smarthub plus and a landline service (home phone adapter) but my long thin house with thick interior walls suffers poor wifi coverage (and physically relocating the router is a pro...
I have had EE FTTP installed today. Previously I was on Virgin BB. I used to have a TP Link Deco mesh for Wi-Fi (Deco P9 connected by ethernet cable to Virgin hub with Wi-Fi disabled - modem-only mode).Any advice on how I connect the Deco mesh to EE ...
The standard EE router seems a bit bare bones.Is there any way to block a domain on it yet for all WiFi connected devices? I saw this was asked in 2021 with a no as the answer. Any change?
Afternoon All, I have just switched from BT to EE and I am having issues with work and the fact my Router is assigning my laptop an IPv6 address. I cannot change the setting on the laptop as they are locked down due to being a business laptop. is it...
Hi there, since upgrading and receiving the new Wifi 6 Smart Hub Plus we’ve had a few issues and want to know wether it’s a fault with this router as I have tested my connection with a different router and neither of these current things exist. The f...
I'm paying for 500 fibre and its so slow and regularly causing streaming to buffer. when running speed tests it's usually between 40 and 60, the odd occasion it reaches above that. I've had EE check the line and they made adjustment to channels etc b...
Hi please cancel my broadband subscription with you as I have dementia and I am going into a care home please respond asap so I don’t have to worry about it plus cancel home phone please respond asap
I recently placed an order to move from BT to EE - I specifically wanted to do this to access new router technology such as WiFi 6 and smart controls in the Smart Hub plus.I was advised at the point of order that I would get this equipment, but now t...
Just switched over from BT to EE. With Bt you could import and export contact phone lists by logging on to the hub. EE only seems to have an import choice. Export is needed so that any changes you add to the phone numbers and contacts can be saved to...
