Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40544 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73618 Views
  • 7 replies
  • 12 Helpful

No Broadband

I've no broadband since this morning. Smart Hub, Flashing Aqua Lights. Already gone through the troubleshoot and also tried a different broadband cable/filter.

Broadband

I have just had new router from joining your broadband and it won’t connect I have a solid yellow light

LouisF by Visitor
  • 195 Views
  • 1 replies
  • 1 Helpful

Cable broken

My niece has pulled to wifi and fell and pulled the cable out which now has open wires and not working wifi

Smart WiFi Disk help

Hi, I have a WiFi disk in my home office to help with coverage. Works brilliantly and have a strong signal on phine/tablet but I can't get my laptop to connect to it - it automatically connects to the main router so has a week connection. I can't see...

KingEE by Investigator
  • 287 Views
  • 4 replies
  • 0 Helpful

Contacting EE

I can’t call EE as I am currently away. I can’t find an email contact or online chat service. How can I contact them?

Declanfb by Investigator
  • 291 Views
  • 6 replies
  • 0 Helpful