03-09-2013 03:52 PM
03-09-2013 04:31 PM
Have you tried simply re signing up with the now new (old O2) numbers?
03-09-2013 04:35 PM
03-09-2013 05:26 PM
OK sorry was just a suggestion.
Ring 150 again and ask for a manager as they are not helping with the advisors. DO NOT accept a call back, they won't. Get them to re-set the account and this should work.
03-09-2013 05:37 PM
03-09-2013 05:42 PM
Never experienced them on FB or Twitter.
But the CSA's are slowly starting to monitor this forum so you will eventually get a reply but I can guarantee it will say have you tried the app aswell or another browser. EE doesn't seem to think there is a problem with logging into MyEE. I must admit I have no problems myself but there are loads of customers on here complainging about it.
They won't call you if you as them to, that'll cost them money.
Do your calls/text work abroad? If so did you let them know first? There been plenty of problems from that as well but 99% of those cases the customer didn't let EE know, so roaming wasn't enabled.
03-09-2013 05:49 PM