Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
Hi there,Recently I have changed from BT 900MB to EE broadband 900MB ( I know it is the same company now.). I have received my new EE Smart Hub roughly a week ago and I keep having issues with the router itself. What is happening is randomly during t...
I have followed the instructions re broadband not working but keep getting messages saying no account to either of our phone numbers
Why when I fill in my landline number for my broadband and landline it doesn't accept it
Hi there, I’m a BT customer but can’t access the EE Wifi (as in general roaming wifi). When I click on ‘Log in now’ (below ‘Already a customer?’), nothing happens. The box to log into the wifi doesn’t appear.I can log in on my phone, so it’s just my ...
How do I find out when my broadband contract ends
Home broadband
Hi still with virgin atm . I have a monthly mobile phone contract with EE and was wondering about the best option to take, due to my change of circumstances . My sim is £22 a month . I no longer need my phone for work so I will not be using it at all...
Anytime the router is restarted or factory resetted, theres a high chance randomly the VoIP simply won't connect at all, even after we leave it on its stuck on "Service not ready". And it will only come back after we try multiple restarts and resets,...
Hi allHas anyone else just received a letter from EE stating that they are going to be charged for a broadband hub that they've already sent back and have the proof that it's been delivered back to EE.
