Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Is EE not working
I placed an order for a new EE back on 23rd Dec 2023 from BT, but we were having issues with the order, so they put us on a temporary Package for New EE, and it was the following, UPNP issue Xbox
Hello.I have changed the time setting manually on our landline BT Premium Trio phones but when an incoming call it reverts back to winter time one hour behind. This did not happen when changing to winter time last year, so why now?EE have now got a ...
How do I view my bill? Not sure why I'm finding such a simple task so difficult!
renewed BT broadband contact and somehow being pushed to EE broadband last week . Was told the old BT hub should be working but I am not able to pair it with EE app when trying to use wifi control. It gave error message “ it is our fault. Try do it l...
I recently moved from BT Broadband FTTP to EE Broadband FTTP and EE TV. I did this in store and the services seem to be working fine (I did increase me speed from 500mb to 900mb- I have not seen an increase in speeds)The services were activated on th...
Home phone used to have caller ID when someone from contacts rang name would appear now it just shows calling ?how do I get it back
Hey all, I have just got my first EE product after always being a Vodafone loyalist...I bought the EE super fast home broadband but when I try to link it to the My EE account, either online or on the app it always gives me the same error. It gives me...
Hi there,I was transferred from BT broadband earlier this year when renewing multiple mobile contracts (wife and children).This was all very efficiently done in one telephone transaction, from which I received new sims / phones and smart hub etc shor...
I moved from EE on 18 March and received a message that I "may" be sent bag to return my EE router/hub. So far no bag has arrived, and the Community Link to EE Returns does not work. The chat line doesn't seem to be working, and I'm not inclined to s...
