New Member
Posts: 1
Registered: ‎21-02-2014

iPhone 5s no service

Hi there. I've had my new phone just over a week. And now all of a sudden it's coming up no service. Can't make any calls but can still send I messages and can face time. Not happy kids been on school holidays so haven't been able to contact them while at work
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Customer service advisor
Posts: 554
Registered: ‎12-09-2013

Re: iPhone 5s no service

[ Edited ]

Hi Jet3467


Welcome to the EE Community, thanks for posting.


Can you please try the following steps and let us know if this helps?


  • Go to settings
  • Reset
  • Reset Network Settings
  • Your device will then reboot

Once the device restarts can you let us know if you again receive service on the phone?


Best regards,



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Posts: 1
Registered: ‎03-06-2014

Re: iPhone 5s no service

I have tired that method for three days it hasn't worked for me at all
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