Apple Devices

I cannot receive order reference number of iPhone 15 pro

I've just finished order of iPhone 15 pro on EE website and paid 80£ for upfront. But they didn't send me the confirm email. Could you let me know what the problem is please? Thank you 

I can’t full access in my ee app

Apple Watch series 9 can't set up mobile service

Hello – I have a new Apple Watch Series 9 (bought directly from Apple) paired with an iPhone 13 Pro – both updated to the latest software – and can't set up the mobile data. I've had a long chat last night with tech support on 150 with a promised cal...

iPhone mini

Recently upgraded to an iPhone mini. Love the phone but since I’ve upgraded I’m having a nightmare with calls. Pretty much every person I call or calls me cannot hear me. I can hear them perfectly fine, my signal says a range of between 2 and up to 4...

Re: iPhone not Sending SMS Texts

I have tried to send messages to my friend who doesnt have iphone and its green and doesnt work and i send to my mum with blue message and it works i have ee sim and i got a data add on 500mb even with sms on it still doesnt send

Cygnet Power Bank phone charger

Two months ago I bought the above item. It worked fine the first time I used it. The second time I couldn’t get the lead to plug into it (lead is very short anyway)  I took it back to EE last week and was told it was broken and I’d done it. I have ha...

Phone and sim contract

I did an iPhone 15 pro max phone and sim contract on the 15/10/23 after three days I did a contract cancellation and was told in the EE office at my location here in Taunton that when they receive the phone it would be sent back and contract cancelle...

Sim on last chance pin code locked

Hi since I had my repayment phone and sim if the battery dies my phone comes up with sim locked and gives me 3 chances I want this to stop it is now locked and got 1 try left please help as I don’t know the PIN number