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deedee35
Posts: 2
Registered: ‎22-09-2013

how do i turn voicemail off on an orange i phone 4s please

how do i turn voicemail OFF on an orange i phone 4s please

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Inyourbox
Posts: 551
Kudos: 124
Solutions: 134
Registered: ‎22-06-2013

Re: how do i turn voicemail off on an orange i phone 4s please

You'll need to contact customer services on 150 and request to have Voicemail turned off.

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Explorer
deedee35
Posts: 2
Registered: ‎22-09-2013

Re: how do i turn voicemail off on an orange i phone 4s please

thank you so much regards Dee

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Inyourbox
Posts: 551
Kudos: 124
Solutions: 134
Registered: ‎22-06-2013

Re: how do i turn voicemail off on an orange i phone 4s please

You're welcome.

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jmitchel
Posts: 3,924
Registered: ‎30-10-2012

Re: how do I turn voicemail off on an orange I phone 4s please

I really do think it's about time EE gave you a self-service option to do this yourself.  It can be done on other networks by simply dialing a short code from your handset.

 

Don't EE realise that by offering more self-service options like this, it would help reduce call centre traffic?

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Inyourbox
Posts: 551
Kudos: 124
Solutions: 134
Registered: ‎22-06-2013

Re: how do I turn voicemail off on an orange I phone 4s please

[ Edited ]

If you dial ##002# on your phones keypad this will disable all diverts to your voicemail.

 

So when someone calls you, instead of them being diverted to your Voicemail after 15 seconds, your phone will keep ringing until you either answer or they stop dialing.

 

However if you still want to turn your Voicemail off properly, then you'll need to speak to customer services on 150.

 

But I totally agree with jmitchel its about time EE started allowing their customers to do things themselves, instead of wasting time having to call customer services for every little thing.

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Established Contributor
Inceg
Posts: 29
Registered: ‎04-02-2014

Re: how do I turn voicemail off on an orange I phone 4s please

Hi.... I'm loking for the same answer but for a samsung galaxy incase that matters. How long does your suggestion last for please i.e. If you dial ##002# on your phones keypad this will disable all diverts to your voicemail.

 

Also, how do you revert back if you needed to?

 

many thanks in advance : ]

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