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Established Contributor
Nashy
Posts: 26
Registered: ‎09-04-2013

How long to unlock iphone 5

What sort of notification will I get when my iphone is unlocked? It's been 30 days now and still nothing???
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Star Contributor
winston
Posts: 879
Registered: ‎15-11-2012

Re: How long to unlock iphone 5

[ Edited ]

EE/T-Mobile/Orange will notify you with an email. 

 

Did you provide the correct email address and checked your spam folder? 

 

I suggest you try the unlocking guide now as they might forgot to send you this but have requested the unlock for you already. 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
P.S. I don't work for EE
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Explorer
TSp8
Posts: 2
Registered: ‎11-10-2013

Re: How long to unlock iphone 5

How long did you wait for this email?
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Established Contributor
Nashy
Posts: 26
Registered: ‎09-04-2013

Re: How long to unlock iphone 5

Thanks ill try that. Will I loose anything on my phone? I'm not wanting to change networks just want the phone unlocked itself.
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Brilliant Contributor
Chester
Posts: 3,695
Registered: ‎22-01-2013

Re: How long to unlock iphone 5

No you shouldn't lose anything but if you are concerned make sure you back up the phone.

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Established Contributor
Nashy
Posts: 26
Registered: ‎09-04-2013

Re: How long to unlock iphone 5

Ok thanks ill give it ago.
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Investigator
matt_k1987
Posts: 6
Registered: ‎16-10-2013

Re: How long to unlock iphone 5

Apparently it should take 20 working days for the email to come through. I requested mine on the 16th September. I called EE yesterday and was told that it was unlocked and not to worry that I hadn't received the email. I went ahead and changed my SIM to a nano and followed the steps listed from the email that should of been sent. Surprisingly it hasn't been unlocked and I get an error message stating that the iPhone is still locked. I would wait till you get the email.

I'm going to call EE again today (currently in Oz) to try and get it sorted. They have been nothing but a nightmare for the past couple of weeks.
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Explorer
amjid_ali
Posts: 2
Registered: ‎09-01-2014

Re: How long to unlock iphone 5

Hi
Its been over 30 days and still no email.
Any idea of whats happening?
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Explorer
amjid_ali
Posts: 2
Registered: ‎09-01-2014

Re: How long to unlock iphone 5

Hi
Its been over 30 days and still no email.
Any idea of whats happening?
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brendonx
Posts: 10,603
Topics: 87
Kudos: 1,062
Solutions: 680
Registered: ‎24-04-2013

Re: How long to unlock iphone 5

Have you tried a new network sim and syncing with itunes?

If you think I helped please take time to press the button below

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Explorer
suyunlong147138
Posts: 2
Registered: ‎13-01-2014

Re: How long to unlock phone

[ Edited ]

Hello, I have you cell phone

But I don't have your company phone number

Can unlock for me please? Thank you

My email is xxxxxxx@xxxxxxx

 

[Mod edit: Please do not include personal/private information when making a public post. Thanks!]

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Customer service advisor
Rory_F
Posts: 571
Registered: ‎12-09-2013

Re: How long to unlock phone

Hi suyunlong147138

 

Welcome to the EE Community, thanks for posting.

 

If you're looking at unlocking a handset please check out the following link for how to do so.

 

Thanks,

 

Rory

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