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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51066 Views
  • 74 replies
  • 27 Helpful

New contract same sim and number

I completed my upgrade yesterday in Monmouth and completed the set up at home following the instructions. However since putting my sim in from my previous phone I have had "not registered on network" when trying to call. Bars are coming up on my phon...

Ps5 hotspot Android

Whenever i try connect my ps5 to my 5g hotspot it connects to the access poiny. However cant connect to the Internet. It says this message below. Any solutions?   

harjot_7 by • Visitor
  • 4209 Views
  • 2 replies
  • 1 Helpful

Extra minutes on phone

Hi, a bit of a strange one..so the other day I had reset all minutes on my calls log, after a day I went on checking them and there where 10 extra minutes on my incoming calls/ I haven't received any calls lasting that long just few adding up to 5min...

Samsung Galaxy Watch 5 Pro LTE not working

HiHave set up my watch LTE plan but I cannot send/receive texts when my phone is off? I can sometimes make calls and receive but very hit and miss and I have the no SIM sign showing on my watchIs this an issue or can you not use the watch when the ph...

CW007 by • Investigator
  • 1571 Views
  • 12 replies
  • 0 Helpful

Resolved! EE support with unlocked phone

Hi, I bought my phone unlocked, but I am not an EE customer. My Google Pixel 6 Pro has a software problem with it, I have contacted Google for support, and they said I can go into an EE store to see if my phone can be fixed. Am I able to do this even...

Phone

Samsung A54 black 125gb data was the phone that didn't turn up 

Galaxy 4 classic watch

Since I started using my galaxy 4 classic watch I soon realised that the battery life was terrible , after a couple of updates still no better,  took it to the local EE shop for someone to look at and they disabled several apps that were running in t...

Graceb50 by • Visitor
  • 286 Views
  • 1 replies
  • 0 Helpful

Resolved! Free Pixel Watch With Pixel 7 Pro - Selling

I received a free Pixel Watch with my new phone.Due to already owning a watch I do not require it and it is still sealed and boxed.Is there any reason I could not sell this watch? I.e is it in anyway linked to my ee account etc? CheersH

Ptown20 by • Visitor
  • 343 Views
  • 1 replies
  • 1 Helpful
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